Downtown Colorado Springs Hotel

Clear policies cover arrivals, dogs, parking, and housekeeping requests.

The policies at The Mining Exchange A Wyndham Grand Hotel & Spa Colorado Springs cover check-in, dogs, smoking, parking, payment, housekeeping, and reservation changes. High-speed internet, fitness access, and several guest services form part of the property amenities, while each room remains subject to its selected category, occupancy, pet eligibility, accessibility equipment, and cancellation conditions.

• Check-In, Check-Out, and Minimum Age

Check-in begins at 4:00 PM, and standard check-out is at 11:00 AM. The minimum age to check in is 21. Early arrival and late departure may be available based on availability. The front desk operates 24 hours a day.

• Payment, Deposits, and Cancellation

An incidental card authorization is required at check-in. Current hotel guidance asks guests to cancel qualifying reservations at least 48 hours before arrival, although rate-specific cancellation conditions may differ and should be reviewed when booking.

• Dog and Service-Animal Policy

The hotel welcomes one well-behaved dog of any size in selected pet-friendly accommodation. Dogs must remain leashed in common areas, and an additional cleaning charge applies. Certified service animals are welcomed separately.

• Smoking and Housekeeping

The hotel is entirely non-smoking and does not provide a designated smoking area. Housekeeping is available by request rather than automatically provided every day. Pack ’n Play playards are available on request, but rollaway beds are not offered.

• Parking, Accessibility, and Transportation

Valet parking is available, and metered street parking may be used as an alternative when space is available. The garage includes EV charging stations. Accessible guest rooms are offered. The hotel does not provide an airport shuttle, though taxis and rideshare services operate downtown.